Shipping

Isabelle Pietersz delivers her work to worldwide destinations. Utmost consideration is given to protective packaging and the use of reputable carriers including Royal Mail, DHL and UPS, both domestically and internationally.

UK and international shipping rates are calculated at checkout based on the delivery destination.

After placing your order you will receive confirmation by email. A further notification email will be sent on completion and dispatch of your order, including a tracking code so you can track your item online and follow its progress. Shipping guide times are as follows:

UK
Please allow up to 7 days

Europe
Please allow up to 10 days

USA & Canada
Please allow up to 12 days

ROW
Please allow up to 14 days

These estimated shipping times are to be used as a guide only and commence from the date of your order. Isabelle cannot be made responsible for any delays caused by the customs clearance process of overseas orders.

If you are not completely satisfied with your order you can return it for an exchange or refund within 14 days from receipt. The exceptions are personalised or made to order items which cannot be returned or exchanged. For further details please refer to the full Returns Policy.